Fees : Domestic Students AUD $2,640 International Students N/A
This qualification reflects the role on working or wanting to start working within the Hospitality/Tourism Industry, using well-developed skills and a broad knowledge base.
This Qualification is NOT available to holders of a Student Visa
Job titles and roles vary across the various industry sectors. Possible titles relevant to this qualification include:
- Retail Sales Assistant
- Information Centre Assistant
- Events Assistant
- Tour Wholesaler Customer Service Office
- Office Assistant for Tour Operator
- Functions Assistant
- Receptionist and Office Assistant for Events and Conferences Organiser
- Local Tour Booking Office Assistant
There are no prerequisite entry requirements for this qualification; however, completion of Year 10 or equivalent or relevant industry/vocational experience in hospitality/tourism related roles is recommended.
Either at the commencement or at the mid-point of a College term. Term and vacation dates are in accordance with the Queensland Education Department’s published dates:
Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870
Full-time 12 weeks
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Please be aware that you will also be required to supply stationery, textbooks and a USB memory stick at your own cost.
This qualification is eligible for the Certificate 3 Guarantee Program.
Students must satisfy the following requirements to qualify:
Student Contribution Fees are as follows:
- $ 535.00 (Non-Concessional)
- $ 50.00 (Concessional)
For further information about the Certificate 3 Guarantee please click here: http://training.qld.gov.au/information/investing-in-skills/certificate3/students.html
*Subject to Terms and Conditions
This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated tourism/travel environments.
|Unit Code||Unit Description|
|BSBWOR203||Work effectively with others|
|SITHIND002||Source and use information on the hospitality industry|
|SITHIND003||Use hospitality skills effectively|
|SITXCCS003||Interact with customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|SITXFSA001||Use hygienic practices for food safety|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB002||Provide responsible service of alcohol|
|BSBITU202||Create and use spreadsheets|
|SITXFIN001||Process financial transactions|
|BSBCMM201||Communicate in the workplace|
BSBITU307 Develop keyboarding speed and accuracy
** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.
++ Unit and course codes may change or be updated by ASQA
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