Fees : Domestic Students AUD $2,640 International Students AUD $4,480
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defines context, working under direct supervision.
Job titles and roles vary across the various industry sectors. Possible titles relevant to this qualification include:
- Retail Sales Assistant
- Information Centre Assistant
- Events Assistant
- Tour Wholesaler Customer Service Office
- Office Assistant for Tour Operator
- Functions Assistant
- Receptionist and Office Assistant for Events and Conferences Organiser
- Local Tour Booking Office Assistant
http://education.qld.gov.au/public_media/calendar/2016-2020.htmlQueensland School datesThere are no prerequisite entry requirements for this qualification; however, completion of Year 10 or equivalent or relevant industry/vocational experience in hospitality/tourism related roles is recommended.
Either at the commencement or at the mid-point of a College term. Term and vacation dates are in accordance with the Queensland Education Department’s published dates:
Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870
Full-time 12 weeks
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Please be aware that you will also be required to supply stationery, textbooks and a USB memory stick at your own cost.
This qualification is eligible for the Certificate 3 Guarantee Program.
Students must satisfy the following requirements to qualify:
Student Contribution Fees are as follows:
- $ 535.00 (Non-Concessional)
- $ 50.00 (Concessional)
For further information about the Certificate 3 Guarantee please click here: http://training.qld.gov.au/information/investing-in-skills/certificate3/students.html
*Subject to Terms and Conditions
This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated tourism/travel environments.
|Unit Code||Unit Description|
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCCS002||Interact with customers|
|SITXCOM001||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|BSBWOR203||Work effectively with others|
|BSBWOR201||Communicate in the workplace|
|SITXFSA001||Use hygienic practices for food safety|
|SITTTSL02||Access and interpret product information|
|SITXFIN001||Process financial transactions|
|SITXCOM001||Source and present information|
|BSBITU202||Create and use spread sheets|
** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.
++ Unit and course codes may change or be updated by ASQA
- Diploma of Leadership and Management