Fees : Domestic Students AUD $3,750 International Students
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defines context, working under direct supervision.
Job titles and roles vary across the various industry sectors. Possible titles relevant to this qualification include:
- Retail Sales Assistant
- Information Centre Assistant
- Events Assistant
- Tour Wholesaler Customer Service Office
- Office Assistant for Tour Operator
- Functions Assistant
- Receptionist and Office Assistant for Events and Conferences Organiser
- Local Tour Booking Office Assistant
http://education.qld.gov.au/public_media/calendar/2016-2020.htmlQueensland School datesThere are no prerequisite entry requirements for this qualification; however, completion of Year 10 or equivalent or relevant industry/vocational experience in hospitality/tourism related roles is recommended.
We can be very flexible about when you can start your study. If you are ready to start, then the chances are that we can meet your needs. We can do this because of our personalised approach to your learning and our ongoing attention to your progress.
We are open for 48 weeks each year. We close for 2 weeks over Christmas/New Year and 2 weeks in the mid-year (June/July).
Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870
Our programs are delivered face to face. We offer course materials and resources which you can access online to enhance your learning. These online resources are designed to enhance the outcomes of your face to face learning: they are not a substitute for face to face learning.
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Full-time study is mandatory for international students. This requires 3 days per week (Monday, Tuesday and Wednesday from 8.30 am to 4.15 pm). Depending on your circumstances, we can assist domestic students to study on a part-time basis. Part-time study is likely to extend the duration of the course beyond the duration listed at the top of this page.
This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated tourism/travel environments.
|Unit Code||Unit Description|
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCCS003||Interact with customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|BSBWOR203||Work effectively with others|
|BSBCMM201||Communicate in the workplace|
|SITXFSA001||Use hygienic practices for food safety|
|SITTTSL002||Access and interpret product information|
|SITTTSL005||Sell tourism products and services|
|SITXCOM001||Source and present information|
|SITXCCS002||Provide visitor information|
** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.
++ Unit and course codes may change or be updated by ASQA
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