Fees : Domestic Students AUD $3,750 International Students AUD $5,750
This qualification reflects the role of individuals who give direct administrative support to professionals and management. It reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job titles and roles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Customer Service Advisor
- Computer/Data Entry Operator
- General Clerk
- Payroll Clerk
- Word Processing Operator
- Administrative Clerk
Completion of Year 11 is recommended.
Preferred pathways for candidates considering this qualification include:
*Subject to Terms and Conditions
We can be very flexible about when you can start your study. If you are ready to start, then the chances are that we can meet your needs. We can do this because of our personalised approach to your learning and our ongoing attention to your progress.
We are open for 48 weeks each year. We close for 2 weeks over Christmas/New Year and 2 weeks in the mid-year (June/July).
Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870
Our programs are delivered face to face. We offer course materials and resources which you can access online to enhance your learning. These online resources are designed to enhance the outcomes of your face to face learning: they are not a substitute for face to face learning.
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Full-time study is mandatory for international students. This requires 3 days per week (Monday, Tuesday and Wednesday from 8.30 am to 4.15 pm). Depending on your circumstances, we can assist domestic students to study on a part-time basis. Part-time study is likely to extend the duration of the course beyond the duration listed at the top of this page.
This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated business environments.
|Unit Code||Unit Description|
|BSBWHS302||Apply knowledge of WHS legislation in the workplace|
|BSBITU303||Design and produce text documents|
|BSBITU306||Design and produce business documents|
|BSBCUS301||Deliver and monitor a service to customers|
|BSBDIV301||Work effectively with diversity|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|BSBITU302||Create electronic presentations|
|SBINN301||Promote innovation in a team environment|
|BSBIND201||Work effectively in a business environment|
|BSBFLM305||Support operational plan|
|FNSACC301||Process financial transactions and extract interim reports|
Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.
++ Unit and course codes may change or be updated by ASQA.
- Diploma of Leadership and Management