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Certificate III in Business
Course Code : BSB30115 Course Duration : 14 Weeks
Fees : Domestic Students AUD $3,080 International Students AUD $4,480

This qualification reflects the role of individuals who give direct administrative support to professionals and management. It reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.


Job and opportunities:

Job titles and roles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Customer Service Advisor
  • Computer/Data Entry Operator
  • General Clerk
  • Payroll Clerk
  • Word Processing Operator
  • Administrative Clerk
Entry requirements:

Completion of Year 11 is recommended.

Preferred pathways for candidates considering this qualification include:

  • BSB20115 Certificate II in Business or other relevant qualification
  • Industry/vocational experience business, assisting in a range of support roles without a formal business qualification.

*Subject to Terms and Conditions

Course start dates:

Either at the commencement or at the mid-point of a College term. Term and vacation dates are in accordance with the Queensland Education Department’s published dates:


Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870

Find Us Here – Google Maps

Study Mode:

Full-time 14 weeks

Recognition of prior learning (RPL):

RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification.  This also helps to avoid unnecessary duplication of training, saving you time and money.

Other Information:

Please be aware that you will also be required to supply stationery, textbooks and a USB memory stick at your own cost.

This qualification is eligible for the Certificate 3 Guarantee Program.

Students must satisfy the following requirements to qualify:

  • have either finished or left secondary school
  • be 15 years of age or older
  • be an Australian or New Zealand citizen permanently residing in Queesland
  • not hold or be currently undertaking a Certificate III or higher level qualification (not including qualifications undertaken while still at secondary school)


Student Contribution Fees are as follows:

  • $ 535.00 (Non-Concessional)
  • $ 50.00 (Concessional)


For further information about the Certificate 3 Guarantee please click here:

Assessment Procedures:

This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated business environments.

Subject List:
Unit Code Unit Description
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBITU303 Design and produce text documents
BSBITU306 Design and produce business documents
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBWOR301 Organise personal work priorities and development
BSBITU302 Create electronic presentations
BSBITU304 Produce spreadsheets
BSBFIA301 Maintain financial records
BSBITU307** Develop keyboarding skills and accuracy
BSBFIA302 Process payroll
BSBADM307 Organise schedules


Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.

** If unit has been completed in Certificate II, it will be substituted with :BSBPRO301 – Recommend Products and Services

++  Unit and course codes may change or be updated by ASQA.