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Certificate III in Business
Course Code : BSB30115 Course Duration : 52 Weeks
Fees : Domestic Students AUD $3,750 International Students AUD $5,750

This qualification reflects the role of individuals who give direct administrative support to professionals and management. It reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job and opportunities:

Job titles and roles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Customer Service Advisor
  • Computer/Data Entry Operator
  • General Clerk
  • Payroll Clerk
  • Word Processing Operator
  • Administrative Clerk
Entry requirements:

Completion of Year 11 is recommended.

Preferred pathways for candidates considering this qualification include:

  • BSB20115 Certificate II in Business or other relevant qualification
  • Industry/vocational experience business, assisting in a range of support roles without a formal business qualification.

*Subject to Terms and Conditions

Course start dates:

We can be very flexible about when you can start your study. If you are ready to start, then the chances are that we can meet your needs. We can do this because of our personalised approach to your learning and our ongoing attention to your progress.
We are open for 48 weeks each year. We close for 2 weeks over Christmas/New Year and 2 weeks in the mid-year (June/July).


Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870

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Study Mode:

Our programs are delivered face to face. We offer course materials and resources which you can access online to enhance your learning. These online resources are designed to enhance the outcomes of your face to face learning: they are not a substitute for face to face learning.

Recognition of prior learning (RPL):

RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification.  This also helps to avoid unnecessary duplication of training, saving you time and money.

Other Information:


Full-time study is mandatory for international students. This requires 3 days per week (Monday, Tuesday and Wednesday from 8.30 am to 4.15 pm). Depending on your circumstances, we can assist domestic students to study on a part-time basis. Part-time study is likely to extend the duration of the course beyond the duration listed at the top of this page.

Assessment Procedures:

This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated business environments.

Subject List:
Unit Code Unit Description
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBITU303 Design and produce text documents
BSBITU306 Design and produce business documents
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBITU302 Create electronic presentations
BSBITU304 Produce spreadsheets
BSBINN301 Promote innovation in a team environment
BSBIND201 Work effectively in a business environment
BSBFLM305 Support operational plan
FNSACC311 Process financial transactions and extract interim reports


Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.

++  Unit and course codes may change or be updated by ASQA.