Fees : Domestic Students AUD $3,750 International Students N/A
Those seeking this qualification will be persons working or wanting to start working within the Hospitality/Tourism Industry, using well-developed skills and a broad knowledge base, providing leadership and guidance to others in their organisation.
This Qualification is NOT available to holders of a Student Visa
Job titles and roles vary across the various industry sectors. Possible titles relevant to this qualification include:
- Espresso Coffee Machine Operator
- Food and Beverage Attendant
- Front Desk Receptionist
- Function Attendant
- Function Host
- Restaurant Host
- Bar Attendant
Preferred pathways for candidates considering this qualification include:
- Completion of Year 10 or equivalent
- Completion of Certificate II in Hospitality
- Completion of Pre-Vocational courses including literacy and numeracy
- Industry/vocational experience in hospitality/tourism/travel-related roles
- Australian Apprenticeship pathway
We can be very flexible about when you can start your study. If you are ready to start, then the chances are that we can meet your needs. We can do this because of our personalised approach to your learning and our ongoing attention to your progress.
We are open for 48 weeks each year. We close for 2 weeks over Christmas/New Year and 2 weeks in the mid-year (June/July).
Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870
Our programs are delivered face to face. We offer course materials and resources which you can access online to enhance your learning. These online resources are designed to enhance the outcomes of your face to face learning: they are not a substitute for face to face learning.
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Full-time study is mandatory for international students. This requires 3 days per week (Monday, Tuesday and Wednesday from 8.30 am to 4.15 pm). Depending on your circumstances, we can assist domestic students to study on a part-time basis. Part-time study is likely to extend the duration of the course beyond the duration listed at the top of this page.
This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated tourism/travel environments.
|Unit Code||Unit Description|
|BSBWOR203||Work effectively with others|
|SITHIND002||Source and use information on the hospitality industry|
|SITHIND004||Work effectively in hospitality service|
|SITXCCS006||Provide service to customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXHRM001||Coach others in job skills|
|SITXWHS001||Participate in safe work practices|
|SITXFSA001||Use hygienic practices for food safety|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB014||Provide table service of food and beverage|
|SITHFAB017||Provide advice on food and beverage matching|
|SITHFAB002||Provide responsible service of alcohol|
|SITXFIN001||Process financial transactions|
|SITHFAB003||Operate a bar|
|SITHFAB007||Serve food and beverage|
** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.
++ Unit and course codes may change or be updated by ASQA
- Diploma of Leadership and Management