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Certificate III in Travel
Course Code : SIT30216 Course Duration : 14 weeks
Fees : Domestic Students AUD $3,080 International Students AUD $4,480

This qualification reflects the role of individuals working within the retail travel or outbound wholesale sector for organisations which cover or specialise in leisure, corporate, domestic or international sales.


Job and opportunities:

Job titles and roles vary across the various industry sectors. Possible job titles relevant to this qualification include:

  • Online Consultant
  • Mobile Travel Consultant
  • Operations Consultant
  • Reservations Sales Agent
  • Wholesale Consultant
  • Domestic Travel Consultant
  • Call Centre Sales Agent
  • Corporate Consultant
  • Cruise Consultant
  • Leisure Consultant
  • International Travel Consultant
  • Incentive Co-ordinator
Entry requirements:

Certificate II in Tourism or relevant industry/vocational experience in hospitality/tourism related roles (including Apprenticeship pathways) is recommended.

Course start dates:

Either at the commencement or at the mid-point of a College term. Term and vacation dates are in accordance with the Queensland Education Department’s published dates:


Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870

Study Mode:

Full-time 14 weeks

Recognition of prior learning (RPL):

RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification.  This also helps to avoid unnecessary duplication of training, saving you time and money.

Other Information:

Please be aware that you will also be required to supply stationery, textbooks and a USB memory stick at your own cost.

This qualification is eligible for the Certificate 3 Guarantee Program.

Students must satisfy the following requirements to qualify:

  • have either finished or left secondary school
  • be 15 years of age or older
  • be an Australian or New Zealand citizen permanently residing in Queesland
  • not hold or be currently undertaking a Certificate III or higher level qualification (not including qualifications undertaken while still at secondary school)


Student Contribution Fees are as follows:

  • $ 535.00 (Non-Concessional)
  • $ 50.00 (Concessional)


For further information about the Certificate 3 Guarantee please click here:

*Subject to Terms and Conditions

Assessment Procedures:

This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated tourism/travel environments.

Subject List:
Unit Code Unit Description
SITTIND001 Source and use information on the tourism industry
SITTTSL002 Access and interpret product information
SITTTSL003 Provide advice on international destination
SITTTSL004 Provide advice on Australian destinations
SITTTSL005 Sell tourism products and services
SITTTSL006 Prepare quotations
SITTTSL008 Book supplier products and services
SITTTSL009 Process travel-related documentation
SITTTSL010 Use a computerised reservations or operations system
SITTTSL012 Construct normal international airfares
SITTTSL013 Construct promotional international airfares
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
BSBITU302** Create electronic presentations
BSBWRT301 Organise personal work priorities and development
SITTTSL011 Sources airfares for domestic travel

BSBITU307**        Develop keyboarding speed and accuracy

** To be completed if not already completed in Certificate II.

Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.

++  Unit and course codes may change or be updated by ASQA