Fees : Domestic Students AUD $3,750 International Students AUD $6,750
This qualification reflects the role of individuals working within the retail travel or outbound wholesale sector for organisations which cover or specialise in leisure, corporate, domestic or international sales.
Job titles and roles vary across the various industry sectors. Possible job titles relevant to this qualification include:
- Online Consultant
- Mobile Travel Consultant
- Operations Consultant
- Reservations Sales Agent
- Wholesale Consultant
- Domestic Travel Consultant
- Call Centre Sales Agent
- Corporate Consultant
- Cruise Consultant
- Leisure Consultant
- International Travel Consultant
- Incentive Co-ordinator
Certificate II in Tourism or relevant industry/vocational experience in hospitality/tourism related roles (including Apprenticeship pathways) is recommended.
We can be very flexible about when you can start your study. If you are ready to start, then the chances are that we can meet your needs. We can do this because of our personalised approach to your learning and our ongoing attention to your progress.
We are open for 48 weeks each year. We close for 2 weeks over Christmas/New Year and 2 weeks in the mid-year (June/July).
Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870
Our programs are delivered face to face. We offer course materials and resources which you can access online to enhance your learning. These online resources are designed to enhance the outcomes of your face to face learning: they are not a substitute for face to face learning.
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Full-time study is mandatory for international students. This requires 3 days per week (Monday, Tuesday and Wednesday from 8.30 am to 4.15 pm). Depending on your circumstances, we can assist domestic students to study on a part-time basis. Part-time study is likely to extend the duration of the course beyond the duration listed at the top of this page.
This program has a variety of assessment methods including written, oral, practical role plays, and assessments in the workplace or simulated tourism/travel environments.
|Unit Code||Unit Description|
|SITTIND001||Source and use information on the tourism industry|
|SITTTSL002||Access and interpret product information|
|SITTTSL003||Provide advice on international destination|
|SITTTSL004||Provide advice on Australian destinations|
|SITTTSL005||Sell tourism products and services|
|SITTTSL008||Book supplier products and services|
|SITTTSL009||Process travel-related documentation|
|SITTTSL010||Use a computerised reservations or operations system|
|SITTTSL012||Construct normal international airfares|
|SITTTSL013||Construct promotional international airfares|
|SITXCCS006||Provide service to customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|SITTTSL016||Provide specialist advice on cruises|
|SITXCOM001||Source and present information|
|SITXCCS002||Provide visitor information|
- Diploma of Leadership and Management