Fees : Domestic Students AUD $6,500 International Students N/A
This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision. Work would be undertaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.
This Qualification is NOT available to holders of a a Student visa
- Supervising the operation of a bar or restaurant
- Supervising activities of a front desk or reception
Possible job titles include:
- Food and Beverage Supervisor
- Front Office Supervisor
There are no prerequisites for entry to this qualification.
We can be very flexible about when you can start your study. If you are ready to start, then the chances are that we can meet your needs. We can do this because of our personalised approach to your learning and our ongoing attention to your progress.
We are open for 48 weeks each year. We close for 2 weeks over Christmas/New Year and 2 weeks in the mid-year (June/July).
Cairns Business College, 91-97 Mulgrave Road, Parramatta Park, Cairns QLD 4870
Our programs are delivered face to face. We offer course materials and resources which you can access online to enhance your learning. These online resources are designed to enhance the outcomes of your face to face learning: they are not a substitute for face to face learning.
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. e will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Full-time study is mandatory for international students. This requires 3 days per week (Monday, Tuesday and Wednesday from 8.30 am to 4.15 pm). Depending on your circumstances, we can assist domestic students to study on a part-time basis. Part-time study is likely to extend the duration of the course beyond the duration listed at the top of this page.
This program has a variety of assessment methods including written, oral, practical role plays and simulated tourism/travel-related environment assessments.
|Unit Code||Unit Description|
|BSBDIV501||Manage diversity in the workplace|
|SITHIND004||Work effectively in hospitality services|
|SITXCCS007||Enhance the customer service experience|
|SITXFIN003||Manage finances within a budget|
|SITXHRM001||Coach others in job skills|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITWHS003||Implement and monitor work health and safety practices|
|SITXFSA001||Use hygienic practices for food safety|
|SITHFAB011||Provide advice on beers, spirits and liqueurs|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB017||Provide advice on food and beverage matching|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|SITXFIN002||Interpret financial information|
|SITHFAB002||Provide responsible service of alcohol|
|SITXCCS008||Develop and manage quality customer service practices|
|BSBITU306||Design and produce business documents|
|SITXMGT002||Establish and conduct business relationships|
** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.
++ Unit and course codes may change or be updated by ASQA
- Diploma of Leadership and Management