Fees : Domestic Students AUD $3,960 International Students N/A
This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision. Work would be undertaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.
This Qualification is NOT available to holders of a a Student visa
- Supervising the operation of a bar or restaurant
- Supervising activities of a front desk or reception
Possible job titles include:
- Food and Beverage Supervisor
- Front Office Supervisor
There are no prerequisites for entry to this qualification.
Either at the commencement or at the mid-point of a College term. Term and vacation dates are in accordance with the Queensland Education Department’s published dates:
Cairns Business College, 91-97 Mulgrave Road, Parramatta Park, Cairns QLD 4870
Full-time 18 weeks
RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. e will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.
Please be aware that you will also be required to supply textbooks and a USB memory stick at your own cost.
This qualification is eligible for the HIGHER LEVEL SKILLS PROGRAM.
Students must satisfy the following requirements to qualify:
Student Contribution Fees are as follows:
- $ 540.00 (Non-Concessional)
- $ 75.00 (Concessional)
For further information about the Higher Level Skills (HLS) program please click here:
*Subject to Terms and Conditions
This program has a variety of assessment methods including written, oral, practical role plays and simulated tourism/travel-related environment assessments.
|Unit Code||Unit Description|
|BSBDIV501||Manage diversity in the workplace|
|SITHIND004||Work effectively in hospitality services|
|SITXCCS007||Enhance the customer service experience|
|SITXFIN003||Manage finances within a budget|
|SITXHRM001||Coach others in job skills|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITWHS003||Implement and monitor work health and safety practices|
|SITXFSA001||Use hygienic practices for food safety|
|BSBITU402||Create and use spread sheets|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB201||Provide responsible service of alcohol|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|SITXFIN002||Interpret financial information|
|SITHFAB001||Clean and tidy bar areas|
|SITHIND002||Source and use information on the hospitality industry|
|BSBITU401||Design and develop complex text documents|
|SITTSL005||Sell tourism products and services|
|SITTSL002||Access and interpret product information|
** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.
++ Unit and course codes may change or be updated by ASQA
- Diploma of Leadership and Management