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Certificate IV in Hospitality
Course Code : SIT40416 Course Duration : 18 weeks
Fees : Domestic Students AUD $3,960 International Students N/A

This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision. Work would be undertaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.



This Qualification is NOT available to holders of a a Student visa


Job and opportunities:
  • Supervising the operation of a bar or restaurant
  • Supervising activities of a front desk or reception

Possible job titles include:

  • Food and Beverage Supervisor
  • Front Office Supervisor
Entry requirements:

There are no prerequisites for entry to this qualification.

Course start dates:

Either at the commencement or at the mid-point of a College term. Term and vacation dates are in accordance with the Queensland Education Department’s published dates:

School Semester dates 2016


Cairns Business College, 91-97 Mulgrave Road, Parramatta Park, Cairns QLD 4870

We are here – Google Maps

Study Mode:

Full-time 18 weeks

Recognition of prior learning (RPL):

RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. e will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification. This also helps to avoid unnecessary duplication of training, saving you time and money.

Other Information:

Please be aware that you will also be required to supply textbooks and a USB memory stick at your own cost.

This qualification is eligible for the HIGHER LEVEL SKILLS PROGRAM.

Students must satisfy the following requirements to qualify:

  • have either finished or left school
  • be 15 years of age or older
  • be a permanent Queensland resident ie. Australian citizen or Australian permanent resident (includes humanitarian entrants), temporary resident with the necessary visa and work permits on the pathway to permanent residency or a New Zealand citizen residing in Queensland.
  • not hold or be enrolled in a Certificate IV or higher level qualification, not including qualifications completed at school and foundations skills training


Student Contribution Fees are as follows:

  • $ 540.00 (Non-Concessional)
  • $ 75.00 (Concessional)


For further information about the Higher Level Skills (HLS) program please click here:

*Subject to Terms and Conditions

Assessment Procedures:

This program has a variety of assessment methods including written, oral, practical role plays and simulated tourism/travel-related environment assessments.

Subject List:
Unit Code Unit Description
BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality services
SITXCCS007 Enhance the customer service experience
SITXCOM005 Manage Conflict
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITWHS003 Implement and monitor work health and safety practices
SITXFSA001 Use hygienic practices for food safety
BSBITU402 Create and use spread sheets
SITHFAB005 Prepare and serve espresso coffee
SITHFAB201 Provide responsible service of alcohol
BSBSUS401 Implement and monitor environmentally sustainable work practices
SITXFIN002 Interpret financial information
SITHFAB001 Clean and tidy bar areas
SITHIND002 Source and use information on the hospitality industry
BSBADM405 Organise Meetings
BSBITU401 Design and develop complex text documents
SITTSL005 Sell tourism products and services
SITTSL002 Access and interpret product information


** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.

++ Unit and course codes may change or be updated by ASQA