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Diploma of Hospitality Management
Course Code : SIT50416 Course Duration : 64 Weeks
Fees : Domestic Students AUD $7,500 International Students N/A

This qualification reflects the role of individuals who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification is NOT available to holders of a Student Visa

Job and opportunities:
  • Managing a department in a large hospitality enterprise,
  • Managing a small hospitality enterprise

Possible job titles include:

  • banquet or function manager
  • chef de cuisine
  • chef patissier
  • executive housekeeper
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef
  • unit manager (catering operations).
Entry requirements:

It is strongly recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering SIT50416 Diploma of Hospitality Management. However this is not mandatory.

Course start dates:

We can be very flexible about when you can start your study.  If you are ready to start, then the chances are that we can meet your needs.  We can do this because of our personalised approach to your learning and our ongoing attention to your progress.

We are open for 48 weeks each year.  We close for 2 weeks over Christmas/New Year and 2 weeks in the mid-year (June/July).


Cairns Business College
91-97 Mulgrave Road
Parramatta Park, Cairns QLD 4870


google maps directions

Study Mode:

Our programs are delivered face to face.  We offer course materials and resources which you can access online to enhance your learning.  These online resources are designed to enhance the outcomes of your face to face learning: they are not a substitute for face to face learning.

Recognition of prior learning (RPL):

RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. We will work with you to identify your existing skills, and assess if you can then achieve a full or part qualification.  This also helps to avoid unnecessary duplication of training, saving you time and money.

Other Information:

Full-time study is mandatory for international students. This requires 3 days per week (Monday, Tuesday and Wednesday from 8.30 am to 4.15 pm). Depending on your circumstances, we can assist domestic students to study on a part-time basis. Part-time study is likely to extend the duration of the course beyond the duration listed at the top of this page.

Assessment Procedures:

This program has a variety of assessment methods including written, oral, practical role plays and simulated tourism/travel-related environment assessments.

Subject List:
Unit Code Unit Description
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance the customer service experiences
SITXCCS008 Develop and manage quality customer service
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
STIXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
SITXFSA001 Use hygienic practices for food safety
SITHIND004 Work effectively in hospitality service
BSBADM502 Manage meetings
BSBRES401 Analyse and present research information
SITXCRI001 Respond to a customer in crisis
BSBCMM401 Make a presentation
SITXFIN002 Interpret financial information
BSBITU402 Develop and use complex spreadsheets
BSBFIA401 Prepare financial reports
SITXHRM004 Recruit, select and induct staff
SITXWHS002 Identify hazards, assess and control safety risks
SITXEBS002 Develop, implement and monitor the use of social media in a business
BSBSUS401  Implement and monitor environmentally sustainable work practices
BSBITU302  Create electronic presentations
SITXHRM006  Monitor staff performance


** Units of competency may be substituted by other units of competency within the Australian Qualification Framework’s requirements for this qualification.

++ Unit and course codes may change or be updated by ASQA